Everyone here at Rolf Prima rides so we understand that if you are riding a lot, crashes can happen. If your wheels are damaged in a crash, we offer a lifetime crash replacement/ crash repair discount on new wheels or the cost of the repair. Rolf Prima does this at its sole discretion and reserves the right to refuse this offer so don’t go around intentionally crashing or faking crash damage. We’ve been riding and working on wheels for a long time – we know that one already.
The Crash Replacement Program is extended only to the original owner and is not transferable. Proof of purchase and wheel serial number(s) are required for this program so be sure to keep your receipt.
Process for submitting wheels under the discount Crash Replacement Program
Please send details to: firstname.lastname@example.org
We want to get you back on the bike as quickly as possible, so most replacement wheels ship within 3-5 business days.