Q: Why can't Rolf Prima service older, Trek-built, "Rolf Wheels" branded wheels?
A: Rolf Prima wheels are manufactured with different components and specification than the old "Rolf Wheels" branded wheels manufactured under license by Trek Bicycle Corporation. Rolf Prima is a separate entity and has no affiliation with Trek. Trek is servicing all warranties related to the "Rolf Wheels" brand manufactured through December 31, 2001. For more information on servicing "Rolf Wheels" branded products click here.
Q: What if I have technical questions my shop can’t answer?
A: If you don’t find answers to your questions after visiting our Tech Page or FAQ section, feel free to contact us and talk to our friendly, knowledgeable customer service staff.
Q: Does Rolf Prima recommend a maximum tire inflation pressure?
A: Yes, for aluminum clincher rims, do not inflate tires above the inflation pressure indicated on the tire sidewall or 120 psi [8.1 atm] whichever is lower. For Carbon tubular wheels, inflate tires to the maximum inflation pressure indicated on the tire sidewall, or a minimum of 120 psi [8.1 atm].
Q: Where can I purchase Rolf Prima wheels?
A: We sell our wheel systems through specialty bicycle shops everywhere. If you don't see our products on the display floor at your favorite bike shop, please ask them to call us for product and ordering information. Contact Us for more info.
Q: Do you offer a rebuild program?
A: Yes. To ensure every Rolf Prima wheel is built to the same exacting specifications, we insist on performing all rebuilds at our Eugene, OR facility - usually within 48 hours of receiving them. Contact Us for more details.
Q: Is there a maximum rider weight on Rolf Prima Wheels?
A: Yes, we make recommendations for every wheel, but road conditions, rider skill and rider expectations play a more significant role in determining the limits of a wheel. Check with your local authorized Rolf Prima Dealer for a rider evaluation. Click here to see Wheel Specs.
Q: Do you make brake pad recommendations for your wheels?
A: yes, there are several brake pads available with variable compounds and hardness. We recommend using softer compound pads designed for aluminum rims. Harder compound pads are more abrasive and will substantially increase rim wear. We recommend Zipp or Corima cork pads for our carbon brake surfaces.
Q: What's unique about Rolf Prima wheels?
A: Rolf Dietrich is the inventor of paired-spoke design™ technology that enables us to build the world's lightest, strongest, fastest wheels. Every Rolf Prima wheel system is hand built in our Eugene, Oregon facility. .. more information
Q: Why are the spokes paired at the rim?
A: Our patented Paired Spoke Design Technology™ enables us to neutralize the lateral force component of spoke tension and use lighter weight rims without compromising strength or stability. ..more Information
Q: How do Paired Spokes allow Rolf Prima to build stronger wheels?
A: Rolf Prima wheels get their incredible strength, stiffness and stability through the use of very high spoke tensions. The key to our Paired-Spoke Design™ is the absence of unopposed lateral forces inherent with “traditional” wheels.
Q: Why is one rear hub flange bigger than the other?
A: Our patented Differential Flange Diameter™ on the rear hub provides a mechanical advantage that effectively doubles the number of "pulling" spokes, balances torque loads across the hub and increases spoke fatigue life.
Q: Why are hand-built wheels better than machine built wheels?
A: There isn't an automatic wheel building machine made that can match the quality and tolerances of an experienced wheel builder. It’s slower and more expensive to build by hand, but it's the only way to achieve consistent quality standards.
Q: Are my Rolf Prima wheels Campagnolo® compatible?
A: Yes. All Rolf Prima wheel systems are compatible with either Campagnolo or Shimano drive systems. Existing wheels can be easily converted to either system. For more information, click here for conversion instructions.
Q: Are Rolf Prima wheels approved by the UCI?
A: Yes. We have successfully passed all UCI testing protocols and are UCI approved. The Carbon TT front wheel is under the 10-spoke UCI minimum for mass-start road events, but is the ideal choice for Triathlon and fast road time trials.
Q: Why do you use internal spoke nipples?
A: Internal nipples allow us to make a stronger wheel with higher spoke tensions for better fatigue life and stiffness. Aerodynamic performance is also significantly improved since the nipples are located inside the rim.
Q:Why do you use J-bend spokes?
A: A J-bend spoke performs better in torque transmission than a straight pull spoke which can increase spoke fatigue life. In the event of a crash, a standard J-bend spoke can make a suitable replacement until a stock spoke can be procured.
Q: Does Rolf Prima make 650c wheels ?
A: Yes. The Elan model is available in black in both 650c and 700c wheel sizes.
Q. Where can I get replacement parts for my Rolf Prima wheel?
A: Any professional specialty bicycle shop can order replacement parts to service Rolf Prima wheels.
Q: What's the warranty on Rolf Prima wheels?
A: One (1) year protection from the date of purchase against defects in materials and workmanship. For more details on our warranty, click here.
Q: Does Rolf Prima have a sponsorship program?
A: Yes, since the very beginning, Rolf Prima has offered sponsorship opportunities to professionals and top-level amateurs in the sport of road cycling and triathlon.